Case studies
Results, shared honestly
We only publish case studies with real figures and our clients' permission. While we prepare them, here is an example of the kind of workflow we build.
Example workflow
An evening enquiry at a home care agency
A daughter fills in the website form at 9.47pm asking about care for her father. In a typical office, that enquiry waits until the morning.
- She receives a personal reply by email and text within a minute
- The message includes a link to book a call at a time that suits her
- She books 10am, and the coordinator sees the booking in the calendar
- A reminder goes out an hour before the call
- The enquiry, call and outcome are recorded in the CRM
This is an illustration of a typical setup, not a client result.
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