Care and Recruitment Agency Automation
Reply to families, clients and applicants straight away, book assessments and interviews automatically, and give your office team back hours every week.
The same problem comes up in almost every agency
Enquiries from families and applicants arrive while the team is out on calls or dealing with a rota crisis. By the time someone replies, the person has often gone elsewhere.
- Families call several agencies and choose the first that calls back
- Care worker applicants accept the first interview they are offered
- Coordinators spend hours chasing documents and confirming times
- Managers cannot see how many enquiries came in or what happened to them
What happens to an evening enquiry
Everything set up for you
We build the package around your services, your team and your current process. Not every agency needs every part; we agree the scope together.
CRM and pipeline
Separate pipelines for client enquiries and staff recruitment, so you can see every lead and applicant in one place.
Instant enquiry replies
Personal replies by email, SMS or WhatsApp within moments of a form, call or message.
Missed-call text-back
If nobody can answer, the caller gets a text straight away with a link to book a call back.
Appointment booking
Families book assessments and applicants book interviews straight into your diary, with reminders.
Recruitment workflows
Application acknowledgement, interview booking, document requests and onboarding steps.
Nurture and follow-up
Gentle follow-up for families who are not ready yet, and re-engagement for past applicants.
Onboarding
Client and staff onboarding checklists with automatic reminders.
Reviews and reporting
Review requests to happy clients and a dashboard showing enquiries, response times and bookings.
AI chatbot or voice agent
Where appropriate, an AI assistant answers common questions and takes details out of hours.
Live in four to six weeks
Discovery
A free call to understand your enquiries, recruitment and current tools.
Plan
We agree scope, messages and workflows in writing before building.
Build and test
We build everything and test it with your team before going live.
Launch and support
Go live, train your team, then review and improve every month.
Simple monthly pricing
Choose a 12-month agreement with no setup fee, or a rolling 30-day plan with a one-off setup fee.
12-month agreement
£490 / month
No setup fee
- Full package setup included
- Ongoing management and support
- Monthly review and improvements
- First month payable in advance
Rolling 30-day plan
£490 / month
Plus £990 one-off setup
- Same package and support
- No minimum term, 30 days' notice
- Monthly review and improvements
- First month payable in advance
Third-party usage costs, such as SMS, WhatsApp, phone numbers or advertising spend, may apply and will be confirmed in your written quote before work starts.
Frequently asked questions
Is this only for home care agencies?
No. It suits home care, supported living, care recruitment and nursing agencies. We adapt the workflows to the services you provide.
Will it replace our coordinators or recruiters?
No. It removes repetitive chasing and first replies so your team can spend more time with families, clients and carers. Staff can see and take over any conversation.
What do you need from us?
A short kick-off call, access to your website and phone setup, your current enquiry and recruitment process, and someone to approve messages and workflows.
Can it work with our rostering or care management software?
Often, yes. We check what your current software allows during the discovery call. Where a direct link is not possible, we agree a simple handover process.
How do you handle personal data?
We set systems up with UK GDPR in mind: only the data you need, clear consent wording, secure access and a link to your privacy notice. We do not process health records in the marketing system.
What does it cost?
£490 per month with no setup fee on a 12-month agreement, or £990 setup plus £490 per month on a rolling 30-day plan. The first monthly payment is due in advance.
Find out where your agency is losing enquiries
Book a free 20-minute call. We will look at how enquiries reach you today and show where time and leads are being lost. No obligation.