Service

AI Chatbots

Answer questions and qualify enquiries on your website and messaging channels, day and night.

Why it matters

Visitors often have a quick question before they are ready to call. A well-built chatbot answers from information you have approved, asks a few qualifying questions and books the next step, so serious enquiries reach your team with the details already captured.

Sound familiar?

  • Website visitors leave without making contact
  • The same questions arrive by email and messages every day
  • Enquiries arrive without the details your team needs
AI Chatbots illustration
What is included

What we set up for you

Website chat

A chat widget that matches your brand and answers common questions.

Messaging channels

The same assistant on Facebook Messenger, Instagram and WhatsApp where suitable.

Qualification

Asks the questions you choose, such as location, service needed and timescale.

Booking

Offers available slots from your calendar.

Handover

Passes the conversation to a person whenever needed.

Logging

Every conversation is saved to the contact record in your CRM.

How it works

Three clear stages

Knowledge base

We write and agree the answers the chatbot may give.

Build and test

We test real scenarios, including difficult and off-topic questions.

Launch and review

We monitor conversations and improve answers each month.

Frequently asked questions

What if the chatbot does not know the answer?

It says so and offers to pass the question to your team, rather than guessing.

Can it collect personal data?

Only what is needed for the enquiry, with a link to your privacy policy. We set it up with UK GDPR in mind.

See what automation could take off your team's plate

Book a free 20-minute call. We will look at how enquiries reach you today and show where time and leads are being lost. No obligation.